Not a Member?
Sign Up
advertisement
Recently added Classifieds - The Valley's Dead-tree free classifieds. Always free & green.
-
Fit Yoga Instructor needs summer rental, 1 or 2 months
Here is my contact information: Patti
Juarezfoxboy@aol.com
480-231-4470
If you rent to me, you can come... -
Fit Yoga Instructor needs summer rental, 1 or 2 months
I am the best renter. Small house or cabin in/near town, S.V. or surrounding areas. I am a YOGA instructor...
-
New Hailey Listing $129,000
JUST LISTED: This immaculate rambler is loaded with features as the current owners have upgraded many,...
-
Akc Silver and Charcoal Lab puppies
We are now taking deposits on our up-coming litter's of Silver and Charcoal Labrador puppies! These... -
CNA/NA needed in Wood River/Sun Valley
BrightStar Care is looking for a CNA/NA to provide in-home care services to various clients in the Wood...
SunValleyOnline on Twitter
posted
04/25/11 12:59 PM
|
updated
04/25/11 12:59 PM
Views:
293
|
Comments :
0
Retail Sales and Service Representative
Connecting you to opportunity in the digital age! From the valued customers we connect through our innovative communications services, to the employees we connect through exciting career opportunities, Cox is all about bringing people together and enhancing their lives. Cox is an award-winning company that understands the balance of work and home. Cox is recognized as one of the Top 50 Diversity companies by Diversity Inc., and as one of the Top 100 Training companies by Training Magazine.
Submit your confidential resume for the career opportunity below
Retail Sales & Service Representative ¿ Bilingual Preferred
Our Retail Sales & Service representative will be responsible for driving the retail sales channel for Cox products and services while ensuring customer satisfaction and loyalty by handling customer requests, inquiries and complaints regarding orders, billing and service in a professional manner. Responsible for exceeding growth and profit objectives by maximizing the retail sales of individual and bundled video, voice and data services.
Work Location: 105 Lewis Street, Ketchum ID
Reports to: Sales and Service Manager
Pay Range: Min: $12.46 Mid: 15.58 Base + Commission Opportunity
(TTC 38,500 Pay Mix 80/20)
Shift: Monday ¿ Friday Days
Key Responsibilities and Job Duties:
¿ Maximize each sales opportunity by selling products offered by Cox Communications to new and existing customers ensuring sales goals are consistently met.
¿ Demonstrate an expert level of understanding in our various products and services to ensure an accurate description is provided to customers ensuring quality sales and retention.
¿ Perform multiple order entry functions for all products and services, billing system, and consistent use of all online resources contributing to accurate and timely customer transactions.
¿ Maintaining daily payment batch in compliance with audit guidelines. This includes the balancing and security of a cash drawer at all times and accurate customer payment processing.
¿ Follow through on all customer transactions in an accurate and timely manner.
¿ Demonstrates thorough knowledge of Core Success Factors, company policies, and office procedures.
¿ Responsible for meeting established sales objectives by matching customer needs with the right products and services.
¿ Executes promotions and campaigns designed to increase brand equity and achieve sales objectives.
¿ Builds and maintains relationships with potential and existing customers.
¿ Aids customers in completing purchases and resolving issues.
¿ Offers product suggestions to customers to help satisfy their needs.
¿ Strives to exhibit best-in-class customer service skills.
¿ Contributes to up-keep and cleanliness of store.
¿ Continuously expands knowledge of current Cox services and products.
¿ At higher levels, plays a key role in handling customer escalations.
¿ Other duties as assigned.
Knowledge, Skills, and Abilities:
¿ Proven ability and knowledge of consultative sales skills.
¿ Demonstrated skills in providing excellent customer service.
¿ Proven oral, written, and verbal communication skills.
¿ Ability to perform job responsibilities independently.
¿ Ability to operate PC, credit card terminal, ten-key adder, facsimile, copy machine, scanner and cash drawer.
¿ Ability to multitask while maintaining accuracy of work.
¿ Ability to work flexible hours and change location of work with little or no notice.
¿ Must have a valid driver¿s license.
Education and Experience:
¿ Requires a High School diploma, GED, or relevant experience. Some college preferred.
¿ Minimum of 1-2 years of retail, sales or customer service experience.
Physical Requirements:
¿ See well enough to read terminal and reports.
¿ Hear and speak well enough to converse on telephone and monitor telephone.
¿ Manual dexterity to operate keyboard and other office equipment.
¿ Stand for long periods of time.
¿ Ability to lift 30 lbs.
Cox offers outstanding benefits the day you start, including one of the lowest medical insurance premiums in Sun Valley along with free Digital Cable, High Speed Internet and discounted home phone service, tuition reimbursement, company funded pension plan and a 401(k) plan. We also offer competitive compensation and an opportunity for professional growth and advancement. Best of all, you'll bring home a feeling of pride by working for an industry leader that stands for integrity.
Cox Communications, Inc. and its subsidiaries are Equal Opportunity Employers. We have a tradition of encouraging a wide diversity of talents through a broad range of hiring practices. Please note those individuals submitting resumes online or by mailing a resume are not considered an applicant for employment until a signed employment application form is completed, usually at the time of interview.
As the third largest cable provider in the nation, Cox Communications, Inc. is noted for its high-capacity, reliable broadband delivery network as well as the company's ability to provide superior customer service. For Cox, it's not about being the biggest; it's about being the best.
For more information about Cox Communications and its subsidiaries, please visit www.cox.com, www.coxmedia.com, www.coxbusiness.com.
Submit your confidential resume for the career opportunity below
Retail Sales & Service Representative ¿ Bilingual Preferred
Our Retail Sales & Service representative will be responsible for driving the retail sales channel for Cox products and services while ensuring customer satisfaction and loyalty by handling customer requests, inquiries and complaints regarding orders, billing and service in a professional manner. Responsible for exceeding growth and profit objectives by maximizing the retail sales of individual and bundled video, voice and data services.
Work Location: 105 Lewis Street, Ketchum ID
Reports to: Sales and Service Manager
Pay Range: Min: $12.46 Mid: 15.58 Base + Commission Opportunity
(TTC 38,500 Pay Mix 80/20)
Shift: Monday ¿ Friday Days
Key Responsibilities and Job Duties:
¿ Maximize each sales opportunity by selling products offered by Cox Communications to new and existing customers ensuring sales goals are consistently met.
¿ Demonstrate an expert level of understanding in our various products and services to ensure an accurate description is provided to customers ensuring quality sales and retention.
¿ Perform multiple order entry functions for all products and services, billing system, and consistent use of all online resources contributing to accurate and timely customer transactions.
¿ Maintaining daily payment batch in compliance with audit guidelines. This includes the balancing and security of a cash drawer at all times and accurate customer payment processing.
¿ Follow through on all customer transactions in an accurate and timely manner.
¿ Demonstrates thorough knowledge of Core Success Factors, company policies, and office procedures.
¿ Responsible for meeting established sales objectives by matching customer needs with the right products and services.
¿ Executes promotions and campaigns designed to increase brand equity and achieve sales objectives.
¿ Builds and maintains relationships with potential and existing customers.
¿ Aids customers in completing purchases and resolving issues.
¿ Offers product suggestions to customers to help satisfy their needs.
¿ Strives to exhibit best-in-class customer service skills.
¿ Contributes to up-keep and cleanliness of store.
¿ Continuously expands knowledge of current Cox services and products.
¿ At higher levels, plays a key role in handling customer escalations.
¿ Other duties as assigned.
Knowledge, Skills, and Abilities:
¿ Proven ability and knowledge of consultative sales skills.
¿ Demonstrated skills in providing excellent customer service.
¿ Proven oral, written, and verbal communication skills.
¿ Ability to perform job responsibilities independently.
¿ Ability to operate PC, credit card terminal, ten-key adder, facsimile, copy machine, scanner and cash drawer.
¿ Ability to multitask while maintaining accuracy of work.
¿ Ability to work flexible hours and change location of work with little or no notice.
¿ Must have a valid driver¿s license.
Education and Experience:
¿ Requires a High School diploma, GED, or relevant experience. Some college preferred.
¿ Minimum of 1-2 years of retail, sales or customer service experience.
Physical Requirements:
¿ See well enough to read terminal and reports.
¿ Hear and speak well enough to converse on telephone and monitor telephone.
¿ Manual dexterity to operate keyboard and other office equipment.
¿ Stand for long periods of time.
¿ Ability to lift 30 lbs.
Cox offers outstanding benefits the day you start, including one of the lowest medical insurance premiums in Sun Valley along with free Digital Cable, High Speed Internet and discounted home phone service, tuition reimbursement, company funded pension plan and a 401(k) plan. We also offer competitive compensation and an opportunity for professional growth and advancement. Best of all, you'll bring home a feeling of pride by working for an industry leader that stands for integrity.
Cox Communications, Inc. and its subsidiaries are Equal Opportunity Employers. We have a tradition of encouraging a wide diversity of talents through a broad range of hiring practices. Please note those individuals submitting resumes online or by mailing a resume are not considered an applicant for employment until a signed employment application form is completed, usually at the time of interview.
As the third largest cable provider in the nation, Cox Communications, Inc. is noted for its high-capacity, reliable broadband delivery network as well as the company's ability to provide superior customer service. For Cox, it's not about being the biggest; it's about being the best.
For more information about Cox Communications and its subsidiaries, please visit www.cox.com, www.coxmedia.com, www.coxbusiness.com.
